What the court can do for You

We are happy to help you if we can. However, we are allowed to help you only in certain ways, since we must be fair to everyone.
This is a list of some things the court staff can and cannot do for you.

We can:

Explain and answer questions about how the court works.
Provide you with contact information for resources like the
  1. Kern County Bar Association
  2. Greater Bakersfield Legal Assistance
  3. Small Claims Legal Advisor
  4. Family Law Facilitator
program and other services where you can get legal information.
Give you general information about court rules, procedures, and practices.
Provide court schedules and information on how to get a case scheduled.
Provide you information from your case file.
Provide you with court forms and instructions that are available.
Usually answer questions about court deadlines and how to compute them.

We cannot:

Tell you whether or not you should bring your case to court.
Tell you what words to use in your court papers. (However, we can check your papers for completeness. For example, we check for signatures, notarization, correct county name, correct case number, and presence of attachments.)
Tell you what to say in court.
Give you an opinion about what will happen if you bring your case to court.
Talk to the judge for you.
Let you talk to the judge outside of court.
Change an order signed by a judge.

Since court staff may not know the answer to all questions about court rules, procedures, and practices, and because we don't want to give you wrong information, we have been instructed not to answer questions if we do not know the correct answers. For additional information, please contact a lawyer or your local law library, or check the California Courts Self-Help Center Web site.

If you have a suggestion for improving the Court's customer service, you may E-Mail the Court's Suggestion Box